SanchexHub Terms of Service
Effective Date: 22-01-2026
Welcome to SanchexHub! These Terms of Service ("Terms") govern your access to and use of our digital marketplace platform, including all services, products, and features we offer. By creating an account, making a purchase, or using any of our services, you agree to be bound by these Terms.
Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use our services.
1. Acceptance of Terms
By accessing or using SanchexHub, you confirm that:
- You are at least 18 years of age or have parental/guardian consent
- You have the legal capacity to enter into binding agreements
- You will comply with all applicable local, state, national, and international laws and regulations
- All information provided during registration is accurate, current, and complete
SanchexHub reserves the right to modify these Terms at any time. Continued use of our services after changes constitutes acceptance of the revised Terms.
2. Account Registration and Security
Account Creation:
- You must create an account to access certain features and make purchases
- You are responsible for maintaining the confidentiality of your account credentials
- You must immediately notify us of any unauthorized use of your account or security breaches
- You are fully responsible for all activities that occur under your account
Account Termination:
- We reserve the right to suspend, disable, or terminate your account at our sole discretion, with or without cause or notice
- Reasons for termination may include, but are not limited to: violation of these Terms, fraudulent activity, abusive behavior toward support staff, chargebacks, or any activity that compromises the security or integrity of our platform
3. Services Offered
SanchexHub provides a digital marketplace offering:
- Digital gift cards (various retailers and denominations)
- International gift delivery services
- VPN (Virtual Private Network) subscriptions and tools
- Proxy services (residential, datacenter, SOCKS5, HTTP, etc.)
- Other digital products and services as listed on our platform
Service Availability:
- We strive to maintain 99.9% uptime but do not guarantee uninterrupted service
- Scheduled maintenance will be announced in advance when possible
- We are not liable for service interruptions caused by third-party providers, technical failures, or circumstances beyond our control
4. Purchasing and Payment
Payment Methods:
- We accept various payment methods including credit/debit cards, PayPal, cryptocurrency, and other payment processors
- All prices are listed in USD unless otherwise specified
- Prices are subject to change without notice
Payment Processing:
- All sales are final upon successful delivery of digital products
- You authorize us to charge your selected payment method for all purchases
- Payments are processed securely through third-party payment processors
No Refund Policy:
- Due to the digital nature of our products, all sales are final once delivered
- Refunds are only granted under specific circumstances as outlined in our Return Policy
- Refund eligibility is determined at our sole discretion
5. Prohibited Activities and Usage Restrictions
You agree NOT to use SanchexHub services for any unlawful, unauthorized, or prohibited purposes, including but not limited to:
Strictly Forbidden Activities:
- Child exploitation material of any kind
- Phishing, hacking, or exploitation attempts against our servers or other users
- Distribution of malware, viruses, trojans, botnets, or malicious code
- Spam, mass mailing, email marketing, mail bombing, or SMS bombing
- Running PHP/CGI proxies or CGI-IRC scripts
- Fake mailer services or disposal email systems
- Harassment, threats, or content that incites violence or retaliation
- Illegal content including promotion of terrorism, racism, or obscene material
- Unauthorized use of stolen credit cards or fraudulent payment methods
- Reselling our services without explicit written permission
- Attempting to reverse engineer, decompile, or exploit our platform
- Using our services to violate copyright laws, international laws, or laws in your jurisdiction
- Resource abuse or excessive server load that impacts other users
- Any activity that violates the acceptable use policies of our third-party service providers
Consequences: Violation of any prohibited activity will result in immediate account suspension or termination without refund. We reserve the right to report illegal activities to appropriate law enforcement authorities.
6. Customer Support
Support Channels: We provide customer support through:
- Email: support@sanchexhub.com
- Support Ticket System (via your account dashboard)
- Live Chat (during business hours)
Support Scope:
- Technical issues related to our platform and services
- Account and billing inquiries
- Product delivery issues
- Service configuration assistance for VPN and proxy products
Support Limitations:
- We do NOT provide emergency support or phone support
- Response times may vary; typical response within 24-48 hours
- We do not provide webmaster support, coding assistance, custom script installation, or third-party software troubleshooting
- Support is offered in English only
Support Abuse: Abusive behavior toward our support team, including but not limited to excessive ticket submissions, verbal abuse, threats, or spam, will result in account suspension or termination.
7. Data and Backups
Your Responsibility:
- You are solely responsible for backing up any data, codes, or credentials provided through our services
- While we maintain system backups for operational purposes, we are NOT responsible for data loss
- We do not guarantee the recovery of lost gift card codes, credentials, or other digital products
Data Privacy:
- We collect and process your personal information in accordance with our Privacy Policy
- We do not sell or share your personal information with third parties except as required for service delivery or by law
8. Intellectual Property Rights
Ownership:
- All content, software, designs, logos, trademarks, and materials on SanchexHub are the exclusive property of SanchexHub or our licensors
- You may not claim intellectual or exclusive ownership of any products or services offered on our platform
- You are granted a limited, non-exclusive, non-transferable license to use purchased digital products for personal or business use only
Restrictions:
- You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our platform without express written permission
- Unauthorized use of our intellectual property may result in legal action
9. Third-Party Services and Links
External Links:
- Our platform may contain links to third-party websites or services
- We are not responsible for the content, privacy policies, or practices of third-party sites
- Use of third-party services is at your own risk
Third-Party Products:
- Gift cards and certain digital products are provided by third-party vendors
- We act as a marketplace and reseller; product terms are subject to the original issuer's conditions
- We are not liable for issues arising from third-party product usage beyond our control
10. Disputes and Chargebacks
Dispute Resolution:
- If you have any issues with your order, contact our support team first
- We are committed to resolving disputes fairly and promptly
- Most issues can be resolved through our customer support channels
Chargeback Policy:
- Filing a chargeback or dispute with your payment provider without first contacting us is considered fraudulent activity
- Chargebacks will result in immediate account termination and ban from our platform
- We reserve the right to pursue legal action and report fraudulent chargebacks to relevant authorities
- Any balance, credits, or pending orders will be forfeited upon chargeback
11. Promotions, Coupons, and Free Credits
Promotional Offers:
- We may offer promotional codes, coupons, discounts, or free account credits from time to time
- All promotions are subject to specific terms and conditions stated at the time of offer
- We reserve the right to modify, suspend, or terminate any promotion at any time
Free Balance Review:
- We reserve the right to review and audit all free balance, credits, or coupons issued to accounts
- If we determine that free balance was obtained through abuse, fraud, or violation of our terms, we may deduct it from your account
- If your account balance becomes negative due to deductions, your account will be automatically suspended
- To reactivate a suspended account, you must make a payment to settle the negative balance
12. Limitation of Liability
Service Provided "As Is":
- SanchexHub services are provided "as is" and "as available" without warranties of any kind, either express or implied
- We do not guarantee that our services will be error-free, secure, or uninterrupted
- We do not warrant compatibility with all browsers, devices, or third-party software
Limitation of Damages:
- To the maximum extent permitted by law, SanchexHub shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:
- Use or inability to use our services
- Unauthorized access to your account or data
- Service interruptions or technical failures
- Errors or inaccuracies in content
- Third-party conduct or content
- Any other matter relating to our services
Maximum Liability:
- Our total liability to you for any claims arising from use of our services shall not exceed the amount you paid to us in the 12 months preceding the claim
13. Indemnification
You agree to indemnify, defend, and hold harmless SanchexHub, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorney fees) arising from:
- Your use or misuse of our services
- Violation of these Terms
- Violation of any rights of third parties
- Your content or conduct on our platform
14. Warranty Disclaimer
No Guarantees:
- We do not offer any warranty or guarantee regarding the performance, reliability, or availability of our services
- Once digital products are modified or used, we cannot guarantee compatibility with third-party plugins, browsers, or software
- We are not responsible for issues arising from your device, internet connection, or third-party interference
Service Modifications:
- We may modify, suspend, or discontinue any aspect of our services at any time without prior notice
- We are not liable for any modification, suspension, or discontinuation of services
15. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law provisions.
Any disputes arising from these Terms or use of our services shall be resolved in the courts of [Insert Jurisdiction], and you consent to the exclusive jurisdiction of such courts.
16. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
17. Entire Agreement
These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and SanchexHub regarding use of our services and supersede all prior agreements and understandings.
18. Contact Information
If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:
Email: support@sanchexhub.com
Business Address: 30, Aina Street, Chevron Dr, Festac, Lagos Nigeria
Phone: +2348135322481 (Business inquiries only)
19. Acknowledgment
By using SanchexHub, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.
Last Updated: 22-01-2026
Thank you for choosing SanchexHub—Your Trusted Digital Marketplace!